Volunteer State Community College

Phone Tutorials

Tutorials for Cisco 7911 Phones

• Phone Operation
• Voicemail Access/Operation
• Cisco Unified Personal Communicator
• Changing Phone Preferences Through the Web

Tutorials for Cisco 7962 and 7965 Phones

• Phone Operation
• Voicemail Access/Operation
• Cisco Unified Personal Communicator
• Changing Phone Preferences Through the Web

Tutorials for Cisco 6921 Phones

• Phone Operation

Tutorials for Call Centers

• VSCC Agents
• VSCC Supervisors

Other Tutorials

• Using Meeting Place for Conference Calls
• Saving Voicemail as a .WAV File
• Using the Fax Server