Methods of Payment
Fees payable to the Business Office include registration fees, parking tickets and other fees. Acceptable methods of payment include cash, check, money order, American Express, Discover, Visa or MasterCard. Payment may be made in the Business Office during regular office hours. In addition, students may make a credit card payment by phone by contacting the Business Office. To make a credit card payment by phone, the student ID number (“V number”) is required. The Business Office cannot accept checks by phone. Please be aware that specific student account information can only be discussed with the student because of the federal Family Educational Rights and Privacy Act (FERPA).
Authorized E-Pay Users
Students may give others (parents, guardians, employers, etc.) the ability to access their account information through Pride Online. Authorized users may view student account balances and make payments to student accounts.
Important Billing Dates for Early Registration
Fees for early registration for Spring are due January 8, 2013. Beginning January 8, 2013, fees for Spring semester are due the same day that you register. If your fees are not paid by the deadline, you will be dropped from your class schedule and will be required to re-register.
For Spring 2013 semester, billing notifications will be mailed on December 18, 2012. All other billing will be e-bills that can be viewed online and will include the amount due, the payment due date and your class schedule. E-bills will be processed on December 7, 2012, December 14, 2012, December 21, 2012 and January 4, 2013.
View Your Statement Online
To view your e-bills (online statement), go to My VOLState Portal:
- Log into the My VOLSTATE portal using your user name and password. If you have forgotten your Password, contact the Help Desk at (615) 230 - 3302
- Once you are logged into the MyVOLSTATE portal, Click on the “Pride Online” tab
- In the Student Menu/Student Account section, click on “Pay Account Balance/Set Up Direct Deposit Information/View E-Bill"
- Click on “E-Bills”
- Click on “latest bill” to view your e-bill
If you have questions regarding Financial Aid, please contact the Financial Aid Office at (615) 230 - 3456. If you have questions regarding fees, please contact the Business Office at (615) 230 - 3585.
Paying Online
Fees may also be paid online using American Express, Discover, MasterCard or Visa credit or debit cards and electronic checks from checking or savings accounts. Electronic checks must be setup at least three days prior the payment processing to allow time for the bank account information to be verified. Instructions for making an online payment are available to download in PDF format.
Deferred Payment
The deferred payment is available for fall and spring semesters and may be made online. The deferred payment plan is not offered in maymester or the summer semester. Beginning Spring 2012, the online deferred payment plan offers an option for a saved payment plan. A saved payment method is a stored credit card, debit card, or electronic check that will be automatically charged for the amount due on the payment deadline. Payment deadlines for fall are October 1 and November 1. Payment deadlines for spring are March 1 and April 1. E-bills are used for the Deferred Payment billing. No paper bills are mailed for deferred payment due dates.
You may contact the Business Office at (615) 230 - 3585 between 8:00 am and 4:30 pm Monday through Friday.