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Reception Technician

CSL Plasma Company -

Job DescriptionIn compliance with Standard Operating Procedures (SOP) schedules and registers qualified plasma donors. The registration procedures includes but are not limited to: presenting health related documents, answering questions, taking vital signs and simple medical procedures such as blood pressure, pulse, and temperature. Also, maintains awareness to any reaction a donor may have during or after the pheresis process

Upon completion of the appropriate training, may educate new donors on the use of products made from donated plasma. This includes explaining the process, the tests performed, the appointment system, fees, center policies, proper nutrition and any other information pertinent to the donor. Also, ensures that all donors' questions are answered timely, accurately and professionally.

Ensures the accurate and legible recording of patient data in charts, records and Donor Management System (DMS) as outlined in SOPs. Conducts post-donation record review to ensure accuracy of records. Manages files, sets up donor record files, review and archives files.

Maintains clean and efficient work environment and ensures sufficient operating supplies are available as needed. Follows all Health Safety and Environment SOPs and OSHA policies and procedures. Maintains confidentiality of all personnel, donor and center information.

Job RequirementsHigh school diploma or equivalent required.

Minimum of three months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.

Must be able to perform basic math calculations and be proficient in the English language.

CPR certification or the ability to obtain certification preferred

CSL Plasma is an EEO/AA Employer


Qualifications Education: High school
Experience: No experience required


Work HoursCompensationJob typeStart Date
Wed-Sun, 10 a.m. to 6 p.m.$8.85 per hr.Full timeSeptember 20, 2014

Company Description A Heritage of Innovation
CSL Plasma is steeped in a tradition of innovation and excellence. We’re a wholly owned subsidiary of CSL Behring, headquartered in King of Prussia, Pennsylvania. Other facilities include a manufacturing plant in Kankakee, Illinois, and facilities in Broadmeadows, Australia, Marburg, Germany and Bern, Switzerland. The Behring name honors the scientific efforts by founder Emil von Behring, whose serum therapy was awarded the Nobel Prize in 1901.

CSL Plasma and CSL Behring are owned by a larger group, CSL Limited, based in Melbourne, Australia. CSL first began in 1916 by supplying vaccines for the Australian government. In 1994, CSL became a public company, listed on the Australian Stock Exchange. Since then, CSL Limited has grown rapidly to become a successful and well-respected global specialty biopharmaceutical company. CSL currently employs over 10,500 associates worldwide.

A Presence With Integrity
We couldn’t ask to be in a more satisfying business. And we take that satisfaction into everything we do. This means we strive to act with the utmost integrity as we take care of the plasma collected as well as our valued employees and donors. You can see how we act on our commitment in any of our US collection facilities, our corporate headquarters in Boca Raton, Florida, our logistics center in Indianapolis, Indiana, our laboratory testing facilities in Knoxville, Tennessee and all of our operations in Germany.






Contact Information Deborah Pass


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