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Volunteer State Community College

Call Center Customer Specialist

Submitted on March 15, 2013 at 10:54 AM

Company: Verizon Wireless

Brief Company Description: Verizon Wireless owns and operates the nation’s most reliable wireless network, serving over 90 million voice and data customers. Headquartered in Basking Ridge, New Jersey, Verizon Wireless is a joint venture between Verizon Communications and Vodafone.

Contact:
Roderick Ragland
roderick.ragland@verizonwireless.com
(678) 339 - 5430

Job Type: Full time

Hours: Flex

Start Date: April 29, 2013

Compensation: 27000.00

Education Level: Associate’s degree

Minimum Experience:
1 year

Job Description:
Call Center Customer Specialist- Verizon Wireless Franklin, Tennessee Responsibilities With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, you will harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you will deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers. Qualifications If you have a passion for people, previous customer service experience and preferably an Associate’s Degree or higher, discover how you can build your career with a company that s building the future of technology. Learn more about the Customer Specialist career that sparks your interest and apply today. Please apply online www.vzwcareers.com Job ID: 308815 Equal Employment Opportunity We are an equal opportunity employer m/f/d/v.

Job Requirements:
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