Customer Service Rep/Inside Sales
Submitted on March 04, 2013 at 2:02 PM
Company: P.E.S.T., Inc.
Brief Company Description: Residential and Commercial pest control company established in 2001 and has been responsible for providing residential and commercial, termite and pest control to many homes and businesses throughout Middle Tennessee. Our regular customers particularly value our effectiveness and professionalism. We service many areas in Tennessee including Nashville and all surrounding counties. We are fully committed to integrity and service.
Contact:
Julie Yant
julie@pestinc.net
(615) 851 - 4912
Job Type: Full time
Hours: LEFT BLANK
Start Date: March 04, 2013
Compensation: LEFT BLANK
Education Level: No education requirement
Minimum Experience:
No experience required
Job Description:
Duties/Responsibilities
~Answer 4 Line Phone System and attend to needs of customers (schedule appts., give information about termite and pest control including prices and basic questions about insect behaviors and habits)
~Enter payments received in mail into system and tech work notes, then scan tech work to accounting office.
~Be aware of the schedule for the next day and make sure each tech has work.
~Print work schedules and service orders for next work day for all techs.
Skills/Experience Required
~Knowledge of clerical office practices and procedures and record keeping practices
~Ability to provide superior customer service and one call resolution
~Possess strong communication and telephone skills required
~Ability to multi-task and strong problem solving skills
~Previous customer service experience preferred
~Previous administrative experience preferred
~Ability to perform duties with minimal supervision
Job Requirements:
Skills/Experience Required
~Knowledge of clerical office practices and procedures and record keeping practices
~Ability to provide superior customer service and one call resolution
~Possess strong communication and telephone skills required
~Ability to multi-task and strong problem solving skills
~Previous customer service experience preferred
~Previous administrative experience preferred
~Ability to perform duties with minimal supervision
A service provided by the Office of Career Placement.