IT Support Desk
Submitted on March 04, 2013 at 10:05 AM
Company: Nationwide Studios
Brief Company Description: LEFT BLANK
(615) 452 - 8353
Job Type: Full time
Hours: M-F 10 to 7 (flexible)
Start Date: March 04, 2013
Compensation: hourly position
Education Level: Certification
Job Summary: Primary responsibilities include installing PC’s and Macs. Supporting end users which will include troubleshooting PC and Mac hardware and software, network connectivity, printers, cell phones and smart phones, wireless connectivity and audio/visual equipment. After hours on call support is required. Experience Required: • Solid understanding of basic PC and Mac hardware. • Basic understanding of Microsoft Active Directory • Support end user software including but not limited to Microsoft Office 2007, Kodak DP2, Adobe Lightroom, Adobe Photoshop, VMware Fusion, NSIS. • Excellent ability to support remote end users. • Basic understanding of network protocols. • Basic understanding of DNS and DHCP. • Good understanding of Symantec Backup Exec 12. • Good understanding of Norton Ghost 11.5 • Maintains professional behavior at all times, including a consistently positive and helpful attitude and tone of voice toward customers and co-workers. • High level of self-motivation, initiative/diligence, and a consistently positive attitude. • Good planning and organization skills; works independently with moderate supervision; excellent interpersonal and telephone skills; ability to be a self-starter and adapts productively to change. • Excellent verbal and written communication skills with the ability to communicate and interact with all levels within the organization and maintain good working relationships with all departments. • Strong problem-solving abilities. • Able to multi-task in a fast passed environment • Detail-oriented.
A service provided by the Office of Career Placement.