Reservation Sales Agent
Submitted on February 25, 2013 at 2:52 PM
Brief Company Description: Celebrating 20 years of success, TravLynx is a technology leader in Central Reservation Services, delivering the most comprehensive reservations and revenue management solutions with award-winning customer service in the hospitality and travel industry. With its state-of-the-art booking technologies and distribution systems, TravLynx powers over 5,000 independent hotels, chain properties, resorts and destinations worldwide.
(800) 525 - 4658
Job Type: Full time
Hours: between 12pm - 12am
Start Date: March 18, 2013
Compensation: LEFT BLANK
Education Level: High school
No experience required
Summary: Assist guest with hotel accommodations by performing the following duties: Essential Duties and Responsibilities include but not limited to the following. • Converses with guest by phone in a professional and curtsey manner to determine destination, dates of interest, and accommodations required. • Provides guest with information such as availability, rates, and types of accommodations available, points of interest, special events, and other hotel information for various locations. • Confirms hotel reservations with computerized reservation system. • Offer alternate properties, types of accommodations or dates as needed. • Answer inquiries regarding reservations and general information. • Knows how to handle escalated situation • Maintains demeanor and conformity to company policies. • Excellent Oral & Written Skills • Multi-task Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must type at least 25 WPM and have computer knowledge.
Language Skills • Ability to read and comprehend instructions, short correspondence, and memos and write correspondence. • Ability to effectively present information to guests and other employees of the organization. Mathematical Skills Ability to perform basis math skills.
A service provided by the Office of Career Placement.