Customer Service Representative
Submitted on February 08, 2013 at 10:52 AM
Company: Gastite
Brief Company Description: LEFT BLANK
Contact:
HR Department
LEFT BLANK
(000) 000 - 0000
Job Type: Full time
Hours: Monday - Friday; 7:00 a.m. - 4:30 p.m.
Start Date: February 28, 2013
Compensation: LEFT BLANK
Education Level: High school
Minimum Experience:
2 years
Job Description:
Primary Responsibilities:
• Will be responsible for responding to all customer requests and questions regarding products and account information in a timely and professional manner via telephone or computer.
• Prepares, processes, reviews and monitors various documents including customer orders, and shipments.
• Prepares quotes and recommends products based on customer needs.
• Prepares and calculate premiums, invoicing, and commissions
• Informs customer of unit prices, shipping date, and follows up on orders to ensure deliver by specified dates.
• Interaction with production, shipping, warehouse, or personnel to expedite or trace missing or delayed shipments.
Qualifications:
• High School diploma or equivalent required, Bachelor’s degree preferred.
• 1-2 years previous customer service experience
• Strong interpersonal, organizational, and analytical skills.
• Excellent oral and written communication skills.
• Attention to detail and accuracy required
• Must be self-starters, upbeat and motivated with an excellent work ethic
• Must possess the ability to learn quickly and effectively in a highly technical, ever changing, competitive business.
• Excellent computer skills including Microsoft Word, Excel and Outlook. Knowledge and experience with MRP systems a plus.
Job Requirements:
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