Senior Team Lead - Logistics
Academy Sports + Outdoors -
Date Posted: April 20, 2015 - 10:04 AM
Job DescriptionEnsures providing exceptional customer service is the top priority of every interaction.
Coordinates, plans and schedules training, and ensures associates are completing training modules in a timely manner. Escalates all issues involving non-compliance to manager.
Provides feedback to manager via feedback form in order to give input on annual evaluations and succession planning. Participates in ongoing development conversations.
Coordinates associates' assignments, distributes workload and follows up on tasks to ensure completion.
Suggests methods to improve store operations, efficiency and service.
Drives efforts of team to complete assigned tasks.
Assists with daily planning of operational tasks assigned to the store.
Oversees members of a team working on special projects.
Executes a plan to ensure associates are compliant with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
Plans and ensures proper execution of company merchandising standards.
Assists with departmental zoning.
Notifies manager of all associate relations issues as well as issues that have the potential to impact the department or store.
Actively participates in floor walks with regional vice president, district manager, store director and manager.
Assumes lead-on-duty responsibilities.
Assists with allocation of payroll hours by creating associate schedules based on business needs.
Completes 4473 paperwork and submits for approval.
Duties may change and associates may be required to perform other duties as assigned.
Job RequirementsMinimum two years related work experience required.
High school diploma or G.E.D. required.
Familiarity with inventory software, order processing systems, spreadsheets, and word processing software required.
Education: High school
Experience: 2 years
|Work Hours||Compensation||Job type||Start Date|
|varies||DOE||Full time||May 03, 2015|
Company Description Academy Sports + Outdoors is a premier sports, outdoor and lifestyle retailer with a broad assortment of quality hunting, fishing, and camping equipment and gear along with sports and leisure products, footwear, apparel and much more. The Texas-based company operates over 185 stores throughout Alabama, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee and Texas. The Academy Sports + Outdoors philosophy is to deliver an unparalleled shopping experience by providing convenience, offering a broad selection of quality products, delivering exceptional customer service and selling the right stuff at every day low prices.
Contact Information Reba McKenzie