Pre Owned Sales
Submitted on November 13, 2012 at 1:06 PM
Company: Tom Bannen Chevrolet Buick BMC
Brief Company Description: Tom Bannen has 40+ years experience in the car business. We are owned and operated by Tom Bannen for 28 Yrs. In Feb 2012 Tom Bannen Chevrolet purchased Buick GMC franchises. AWARDS 2011 Chevrolet Dealer of the Year. Seven time winner of the GM Mark of Excellence Award Chevrolet Mark of Excellence
Carl J McNickle
(615) 851 - 8000
Job Type: Full time
Hours: LEFT BLANK
Start Date: November 13, 2012
Compensation: Training Salary
Education Level: High school
No experience required
Salespeople are directly responsible for selling new and pre-owned vehicles at dealership gross profit, unit volume, customer satisfaction standards, training and meet goals set by GM and Chevrolet.. Typical duties and responsibilities: • Understand that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers. • Determine each customer's vehicle needs by asking questions and listening. • Keep abreast of new products, features, accessories, etc., and their benefits to customers. • Demonstrate new and used vehicles (includes test drives). • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty. • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy and meet those goals. • Report to the sales manager regarding objectives, planned activities, reviews and analyses. • Attend sales and training meetings. • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. • Maintain a prospect development system that includes a group of prospect locators and sales associates. • Review and analyze actions at the end of each day, week, month, and year to determine how to better use time, and plan more effectively. • Understand the terminology of the automobile business and keep abreast of technological changes in the product.
A service provided by the Office of Career Placement.