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Representative Financial Services

Verizon -

Job DescriptionHere we grow again! Start your new year off with more than just a bang but THUNDER! Don’t just look for a job, launch a career. We are currently interviewing candidates against a future hiring date of June 8, 2015 in Franklin TN.

The ideal candidate will have a minimum of 1 year of customer service within a financial services setting. The position will require a personality who is able to communicate with others in a respectful manner and above average negotiation skills in a compassionate and empathetic manner.

In this role, candidates will strive for one-call account resolution, and function as an information source via verbal and written correspondence. It is essential that this candidate maintains accurate documentation for daily calls. This is a permanent full time position with benefits that start on day one.

Primary Responsibilities:

Reviews status of delinquent accounts in the early stages of delinquency.
Communicating verbally and in writing to customers who are delinquent on their accounts to advise them of their account balance, set up payment plans, obtain payment, update changes and follow-up on defaulted payments

Hours of Operations:
Monday - Friday; 7:AM - 9:00 PM
Saturday; 7:00 AM - 4:00 PM

Training Hours:

Monday - Friday 8am - 5pm for the first 6 weeks of training

(Schedules are set between the hours above 8 hours in duration)

8 weeks with the first 4 weeks of class room instruction. Attendance is mandatory.


Competitive Salary (32k) and Comprehensive Medical Coverage 1st Day of Employment
Salary increase review after 12 months
Company matching 401K
Yearly performance based incentives pay ranging between $1200.00 - $5000.00
Employee phone discount
$8,000.00 Tuition Assistance
On Site College
On Site Cafeteria
Employee Travel Discounts
Employee Child and Elder Care Spending Accounts
Adoption Expense Assistance
Major Attraction Employee Discounts
Employee Automotive Discounts
Employee Mortgage Discounts
Employee Major Retail Manufacturer Discounts
On Site Health and Wellness Fitness Gym (personal trainer)

Job Requirements Qualifications

· Associate’s degree or equivalent work experience

· Strong negotiation skills coupled with award winning customer service skills

· Ability to work in a team setting with an eye on advancement into future leadership roles

· Be comfortable in a work setting that requires you to multi-task using a computer terminal

· Ability to work between the hours of 7am – 9:00pm Monday – Friday and 7am – 4:00pm on Saturday.

If you’re up to the challenge, the reward is satisfaction . . . and knowing you are helping to build something real. Join our passionate team and help build something you can be proud of, a future filled with passion, pride and satisfaction.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.

Qualifications Education: High school
Experience: 1 year

Work HoursCompensationJob typeStart Date
40$15.38Full timeApril 28, 2015

Company Description Every day, we connect millions of people, companies and communities with our powerful network technology. Not many companies get the chance to change the industry and the world through innovation. We do.

We aim to make a positive impact on society. From working to improve education and healthcare to evolving our own sustainable business practices, we share our success with the community to make a world better place.

Contact Information LeBaron Fitz

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