Field Service Representative
Submitted on October 25, 2012 at 2:17 PM
Company: Calloway Labs
Brief Company Description: Headquartered in Woburn, Massachusetts, Calloway is one of the nation’s fastest growing clinical toxicology laboratories. We specialize in proprietary testing protocols that address critical challenges facing today’s drug treatment and medical professionals. This includes Substance Abuse Screening and Pain Management Compliance. Please respond to email@example.com. All responses must include "MCFSR" in subject line for consideration.
(000) 000 - 0000
Job Type: Part time
Hours: M, W, F 9:00a-5:00p
Start Date: October 25, 2012
Compensation: $15 PER HOUR
Education Level: No education requirement
No experience required
RESPONSIBILITIES: • Assist with obtaining patient specimens (supervised) • Responsible for completion of all requisition forms in their entirety including insurance information, physician’s signature, diagnosis code, and patient medication. • Responsible for the proper shipment or delivery of specimens to our in-house laboratory. • Maintain adequate inventory of supplies for the physician and the office staff to conduct their testing. • Assist Field Service Manager on implementation and documentation of all client specific requests. • Provide feedback to the Field Service Manager noted in the site protocol. • Convey any issues or concerns the client may have to the appropriate department manager. • Work hand and hand with the Client, Field Service Manager, Sales and Customer Service departments to ensure a high quality of service.
REQUIREMENTS: • Ability to adapt to and perform professionally in various environments. • Healthcare experience preferred. • Must have experience with Microsoft Office. • Must possess excellent customer relations and time management skills • Must be flexible in regards to hours and schedule. • Willingness to travel. • Must be knowledgeable about HIPAA regulations. • Must be detailed oriented. All candidates must be authorized to work in the United States.
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